Privacy Policy

LAST UPDATE 11/28/2024

At Bagfiestta, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains in detail how we collect, use, share, and protect the information you provide when you visit our website, make purchases, or engage with our services. By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Scope of the Privacy Policy

This Privacy Policy applies to:

• The Bagfiestta website and all its associated domains.
• Any services, products, or tools offered through our website.
• Communications, whether via email, phone, or other channels.

It does not apply to third-party websites or services that we do not control, even if linked through our website.

2. Information We Collect

We collect information to ensure a seamless shopping experience and to improve our services. The information we gather is categorized as follows:

a. Personal Information You Provide

This includes information that you provide directly to us when:

• Creating an account.
• Placing an order.
• Signing up for newsletters or promotions.
• Contacting customer support.

Examples of personal information we collect:

• Name, email address, phone number, and physical address.
• Payment details, such as credit card information (processed securely).
• Account login credentials (username and password).

b. Information Automatically Collected

When you interact with our website, we automatically collect certain data to enhance user experience, including:

• IP address and geolocation.
• Browser type and device information.
• Pages visited, time spent on the website, and click-through data.
• Cookies and other tracking technologies.

c. Information from Third Parties

We may also receive information from:

• Social media platforms, if you choose to connect your account.
• Payment processors to verify and complete transactions.

d. Voluntary Information

This includes information you voluntarily share through:

• Surveys, product reviews, or feedback forms.
• Participation in contests or promotions.

3. Why We Collect Your Information

Bagfiestta collects your information for specific purposes to ensure the best possible experience:

1. Processing Transactions
   • To process payments and deliver purchased items.
   • To verify payment methods and protect against fraud.
2. Providing Customer Support
   • To respond to inquiries, process returns, and address issues.
3. Improving Our Services
   • To analyze user behavior and improve website functionality.
   • To enhance product offerings and personalize user experience.
4. Marketing and Communication
   • To send promotional emails or newsletters, only with your consent.
   • To notify you of upcoming sales, new products, or policy updates.
5. Legal Compliance
   • To comply with laws and regulations.
   • To resolve disputes and enforce agreements.

4. How We Use Your Information

We use the information collected for the following purposes:

a. Order Fulfillment

• Confirming orders and sending shipping updates.
• Managing returns, exchanges, and refunds.

b. Personalization

• Displaying tailored product recommendations.
• Customizing your shopping experience based on browsing history.

c. Fraud Prevention and Security

• Detecting and preventing unauthorized or suspicious activity.
• Ensuring the integrity of our website and user accounts.

d. Communication

• Providing customer support and resolving disputes.
• Sending notifications about changes to our terms, services, or policies.

5. Sharing Your Information

Bagfiestta values your privacy and only shares your information under the following circumstances:

a. With Service Providers

We may share your data with third-party vendors to facilitate services such as:

• Payment processing (e.g., PayPal, Stripe).
• Shipping and delivery services.
• Website hosting and maintenance.

b. For Legal and Compliance Purposes

We may disclose your information to:

• Comply with legal obligations or court orders.
• Prevent fraud or address security concerns.
• Protect the rights, safety, and property of Bagfiestta and its users.

c. With Your Consent

We will only share your data with third parties for marketing or other purposes if you explicitly opt-in.

6. Cookies and Tracking Technologies

Cookies and similar technologies are used to enhance your browsing experience and improve our services.

a. What Are Cookies?

Cookies are small text files stored on your device that help websites remember user preferences and actions.

b. Types of Cookies We Use

1. Essential Cookies: Necessary for website functionality, such as account login.
2. Performance Cookies: Collect data on how users interact with the website to improve performance.
3. Advertising Cookies: Tailor ads and recommendations based on browsing behavior.

c. Managing Cookies

You can adjust your browser settings to disable cookies, but this may limit certain features on our website.

7. Data Security

We are committed to keeping your information secure through:

1. Encryption
   • Data transmitted during transactions is encrypted using SSL technology.
2. Restricted Access
   • Only authorized personnel can access sensitive information.
3. Regular Monitoring
   • Our systems undergo regular security assessments to prevent vulnerabilities.

While we employ industry-standard security measures, no system is entirely foolproof. You acknowledge and accept the inherent risks of using online services.

8. Retention of Information

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy.
• Comply with legal, tax, or regulatory obligations.
• Resolve disputes and enforce our terms.

When no longer needed, your data is securely deleted or anonymized.

9. Your Privacy Rights

Bagfiestta respects your rights regarding your personal data, including:

1. Access
   • You can request a copy of the information we hold about you.
2. Correction
   • You can update or correct inaccuracies in your account details.
3. Deletion
   • You may request that we delete your data, subject to legal or operational requirements.
4. Marketing Preferences
   • You can opt-out of promotional communications at any time by clicking “unsubscribe” in our emails.

To exercise these rights, contact us at support@bagfiestta.com.

10. Children’s Privacy

Bagfiestta does not knowingly collect data from individuals under the age of 18. If we become aware of such data, it will be promptly removed.

11. Third-Party Links

Our website may include links to third-party websites. Bagfiestta is not responsible for their content or privacy practices. We encourage you to review their policies before sharing information.

12. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised effective date. Please review the policy periodically to stay informed.

Thank you for trusting Bagfiestta. Your privacy is our priority, and we are committed to safeguarding your personal information.

13. Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please contact us.

Contact Information

Business Name: Bagfiestta

Chat Support: 24/7

Business Hours: 9:00 AM to 4:00 PM (Monday to Friday)

Business Contact: +1 (713) 659-9617

Business Mail: support@bagfiestta.com

Business Address: 202 Croshaw RD, Wrightstown New Jersey 08562, United States